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Find it in Darwin Top bar → Test assistant Open this screen ↗
Use Test assistant for a private conversation, or the Test conversation step inside guided setup. Ask real questions visitors would ask instead of only typing “hello.”

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A five-question check

Keep a short list of these questions and repeat it after meaningful changes to knowledge or instructions.

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Complete the setup test

In guided setup, select Start private preview, send a message, review the response, and confirm the checkbox before continuing. If relevant settings change after the test, Darwin may require a fresh review rather than accepting an old result.
If the screen says Mock preview, you are testing the interface rather than a live AI provider. A successful mock conversation is not proof that production answers, automated experiments, or verified bookings are ready.
Appearance settings have a separate sample preview. Its controls help you test the design without creating real conversation, lead, or meeting records. If an answer is wrong, fix the source and retest. If the calendar fails, check scheduling and booking tracking.