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Find it in Darwin Settings → Plan & usage Open this screen ↗
Darwin bills for verified, Darwin-attributed meetings booked. It does not wait for a meeting to be held. Opening chat, clicking a scheduling link, or leaving an email address does not by itself create a billable booking.

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How a booking affects your bill

  1. A verified booking is attributed to your workspace and conversation.
  2. Darwin applies an available included booking.
  3. Once the allowance is used, later eligible bookings use your plan’s per-booking rate.
  4. Usage is reported for billing. Processing can take time, so invoice updates may lag the on-screen ledger.
The same verified provider booking is not counted again just because its event is delivered more than once.

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Examples

For annual plans, the annual base is paid upfront. Monthly usage invoices cover overages after that month’s included allowance; the monthly-equivalent base price is for comparison, not a second monthly subscription charge.

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Check a discrepancy

Compare the active workspace, billing-cycle dates, included allowance, and recent verified usage. Analytics and the inbox show recorded conversation outcomes; the billing ledger requires verified booking attribution. Do not assume a cancellation or no-show automatically reverses usage: billing is based on the booking event, and the current self-service flow does not promise automatic cancellation credits. Ask for a review when an entry looks wrong.