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Find it in Darwin Link Studio → Links Open this screen ↗
Each link counts the people who opened it and what they did next. From there you can open their conversations and see who they are.
1

Read a link's results

On the Links tab, each row shows its results under its name, such as “48 visits · 14 chats · 3 meetings”, or No visits yet. Draft links read Choose a greeting instead.Open a link to see Last 30 days (marked):
  • Visits: the people who opened the link, each counted once.
  • Chats: of those, the ones who started a conversation afterwards.
  • Reached booking: the ones who got to booking a meeting in the chat.
  • Meetings: the ones who booked.
The Q4 outbound link, reading No visits yet, open to its Last 30 days results: Visits, Chats, Reached booking and Meetings, all 0. The results are marked.
The Greetings tab shows the same numbers for each greeting a link uses, counted from the visits where it was the greeting shown.
2

See the conversations a link started

Once a link has visits, select See conversations next to Last 30 days. Conversations opens with only that link’s visitors, under a Link: chip with the link’s name. Select the chip’s × to see everyone again.
The Link: Q4 outbound filter chip in Conversations, with its remove button.
3

Open a conversation

A conversation that started from a link shows From personal link and the link’s name.
A conversation header for Jane Cooper with the From personal link badge marked and the link name Q4 outbound.
This person, beside the conversation, shows their details, their Personal link visits and their Other conversations, so you can follow up with the whole picture.
The This person panel: Name Jane Cooper, Email jane@acme.com, Company Acme and Title VP of Operations.
4

Get an email when someone opens their link

When someone opens their link, your team gets an email such as “Jane Cooper from Acme opened your link”, with the link and the page they landed on. It goes out once per person per link each day, whether or not they chat.Each teammate can turn these off under Account menu → Notifications → Personal links. To stop them for everyone, turn off Email the team when someone opens their link in Link Studio’s settings.
The Personal links notification: Someone opened a personal link from your outreach (Link Studio), with its switch on.

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Good to know

  • Results leave out visits from your team and from test browsers, so opening your own link to check it doesn’t count.
  • Results cover the last 30 days and update on their own while Link Studio is open.
  • If the link carries an email address, the person is saved as a contact, or the contact you have is updated, like a form submission.
  • When someone opens your link but doesn’t chat, there’s no conversation to show yet; the team email is how you know they came.

Read visitor conversations

Find a visitor’s chat and follow up.

Choose your email updates

Turn the personal link emails on or off for you.