Skip to main content
GET
Retrieve a chat session and its transcript

Authorizations

Authorization
string
header
required

A secret key (dk_live_…). Scopes: conversations:read, contacts:read, contacts:write, meetings:read, analytics:read, events:read, webhooks:write, knowledge:read, knowledge:write, agent:read, agent:write, experiments:read, experiments:write, privacy:write, chat:write.

Path Parameters

id
string
required

Response

OK

id
string
required
object
string
required
Allowed value: "chat_session"
conversation
string
required
channel
string
required
status
enum<string>
required
Available options:
open,
handed_off,
booked
created_at
string | null
required
updated_at
string | null
required
messages
object[]
required